Privacy Policy

Combined Shape Created with Sketch.

The Borough Council of King’s Lynn & West Norfolk is the administrator for Explore West Norfolk and Walk West Norfolk, is its data controller, and is registered as a data user and computer bureau under the Data Protection Act 1998.

What information do we collect?

The Explore West Norfolk website and mobile application and Walk West Norfolk mobile application does not capture or store personal data from visitors, other than to log the user’s IP address and session information such as the duration of the visit to the site and the nature of the browser used. With user permission, the mobile application collects location in order to display the user’s location on the map – Google Maps or Apple Maps. This information is only used for administration of the site system and in the compilation of statistics used by the Council’s Tourism team to monitor the usage of the site and mobile applications. A user can remove the data at any time by clicking the 'Delete All Data' button that is at the bottom of the About Page.

The Explore West Norfolk website and mobile application and Walk West Norfolk mobile application complies with the principles stated in General Data Protection Regulation (GDPR) and the Data Protection Act 1998. We will endeavour to ensure all information held is current, accurate and held securely.

The information we collect will not be shared or sold to third parties outside of the Borough Council of King’s Lynn & West Norfolk.

Should you have any queries on information that you believe we hold about you please contact the Data Protection Officer at the Borough Council of King’s Lynn & West Norfolk:

Data Protection Officer

Borough Council of King’s Lynn & West Norfolk

King’s Court

Chapel Street

King’s Lynn

Norfolk

PE30 1EX

Tel: 01553 616512

Fax: 01553 616728

E-Mail: [email protected]

What cookies do we use?

A cookie is a small piece of text stored on the device you use to surf the Internet. Cookies have many uses, but fundamentally, they are used to store information about you on your computer.

The only cookie we use is a Google Analytics cookie. This cookie is used to help record your use of this website. It is used to collect statistics about site usage such as when you last visited the site. This information is then used to improve the user experience on our website and mobile applications. Google Analytics does not store any personal information or information about which other sites you have visited. Google Analytics keeps the site usage data for two years.

We encourage you to accept the cookies our website uses as they help us to improve the user experience for you and many others. If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options, then add www.explorewestnorfolk.com to the list of websites you do not wish to accept cookies from.

Under settings, you can also delete individual cookies or any cookies that your browser has stored.

EU Cookie Directive

From 26 May 2011 a new European Union directive required all websites to gain the consent of our users to download cookies on to their machines. On 24 May 2012, the Information Commissioner’s Office (ICO) released new guidance that said that a website could operate with cookies through ‘implied consent.’

Implied Consent

There are various methods available to use to gain users consent but we consider these solutions as obtrusive. We want our users to find information and services quickly, and following the ICO’s May 2012 release, we have taken the decision to promote how we use cookies on our website and provide you with enough information to control your own settings.

Implied consent means that by using our website, you agree to cookies being set. If users want to disable cookies, this policy talks you through how to do this.

How to Disable Cookies

If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options.

External link disclaimer

The Explore West Norfolk website and mobile application and Walk West Norfolk mobile application contains links to other websites. This privacy policy applies only to our site and mobile applications, so you should always take care when you are moving to another site and read the privacy statement of any site that collects personal information. We accept no responsibility or liability for the content and security of these sites.

Group 3Created with Sketch. new arrowCreated with Sketch. Group 2Created with Sketch. new arrowCreated with Sketch. safetyCreated with Sketch. Group 7Created with Sketch. Combined ShapeCreated with Sketch.blue arrowCreated with Sketch. finishCreated with Sketch. F map pinCreated with Sketch. NO IMAGE AVAILABLE startCreated with Sketch. S